View Our Website View All Jobs

Account Manager

About GuestReady

GuestReady is an award-winning startup in the sharing economy built on the success of short-term rental companies. It’s mission is to take the hassle out of short and mid-term rentals, as well as any operations that are related to turning over guests, and to optimize listings to incur a maximum yield for the client. The company is co-founded by seasoned entrepreneurs (some former Ex-Rocket Internet executives), and today manages around 2,500 properties across 20 cities, has sold 1,200,000+ guest nights and generated rental income of €50m+ for owners. 

GuestReady is co-founded by seasoned entrepreneurs and operates in Europe and Asia. We’re well funded, growing incredibly fast, have big ambitions and we are now looking for a motivated and bright Account Manager to join our team in Porto.

The Role

This is an amazing opportunity for someone bright and ambitious to join a successful startup and to take real responsibility. Your role will be to build and maintain long-lasting relationships with our clients.

  • Operate as the lead point of contact for any and all matters specific to your client
  • Providing the highest level of customer service whilst resolving problems and enquiries
  • On-boarding our properties and building trust with our clients from the very beginning
  • Working cross-functionally within the company to develop process and improve client satisfaction
  • Solving challenging internal and external issues when things go wrong
  • Immersing yourself in the company and building knowledge of our evolving product
  • Ensuring feedback flows from your team to the relevant business and product partners
  • Ad-hoc reporting and admin tasks
  • Work very closely with the sales team so that information is flawless

The Candidate

  • A multi-tasking individual, who is organised and able to manage time efficiently
  • A dynamic self-starter with an extroverted personality and a proactive attitude
  • Friendly, polite, articulate, personable, detail oriented (you will show this by mentioning your favourite country in your application) and with a strong focus on quality
  • Capable of building a rapport with just about anyone and have excellent relationship-building skills
  • You truly value customer satisfaction and put it at the heart of your work
  • Passion for working in a startup and not scared to get your hands dirty (literally)

The Perks

  • Fun & casual working atmosphere with an international mindset
  • Work with multicultural and multiracial team members
  • A team of experienced entrepreneurs who have successfully built companies before
  • A dynamic work environment with flat hierarchies and space for your own ideas
Read More

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*