Account Operations (Internship)

Kuala Lumpur, Kuala Lumpur, Malaysia
Internship to Full Time
Student (College)

Working under the Account Management department for the UK market, you will be someone with strong elements of relationship, people and process management and it will suit someone seeking a challenge at a fast paced startup. 

Our ideal candidate must be a self-starter, strategic problem-solver, stellar multitasker, and an effective communicator. Great performance during your internship will lead to a permanent role within the team. This is the perfect opportunity to become part of a growing global company. 

You will:

  • Be based in KL but work with the UK team during UK office hours
  • Assist the Account Operations Team with running day to day tasks
  • Assist in periodic and ad hoc audits
  • Assist in troubleshooting issues regarding invoices, collection activities and billing
  • Assist in analysing data to produce summarised reports for other teams
  • Be given additional responsibilities as we go
  • Have the opportunity to contribute ideas on how to improve processes and the tools used to further optimise workflow


Job Requirements
You are:

  • Confident and personable
  • Excellent at verbal and written English
  • Familiar with task management software such as Trello, Notion & Asana
  • A multitasker - smart worker
  • A collected and level-headed person - able to work under high pressure and stay composed
  • A team player - able to work in an environment with inter-dependencies between teams and cross-cultural colleagues
  • Able to prioritise tasks and manage time efficiently without the need for direction after initial guidance
  • Able to accomplish/complete tasks while demonstrating a thorough concern for all the areas involved, no matter how small
  • Required to work UK office hours
  • Required to complete a series of pre-Employment screening tests and assessments
  • Interested in start-ups, the sharing economy, logistics and/or customer service is a big plus
  • A Malaysian citizen or PR

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